BAY 01 · OPEN

Tipheo Flow Support

Pull in. Answers to common questions are on the left, and the work order on the right sends a message to the developer.

SERVICE HOURS · REPLY WITHIN 2 WORKING DAYS

Job cards · common fixes

JOB 01How do I add my first vehicle? FLEET

Open the Fleet screen and tap the add button. Give the vehicle a name or plate, save it, then open it to add notes and documentation. Every trip, renewal and note is stored under that vehicle's profile.

JOB 02How is fuel cost per kilometre calculated? TRIPS

On the Record Trip screen you enter the distance and the fuel cost for that trip. The app divides cost by distance for that trip and, over time, builds a per-vehicle efficiency figure from the real data you've logged. Nothing is estimated from manufacturer figures.

JOB 03Where do I set the fuel price? SETTINGS

Go to Fleet settings and set the current fuel price ($ per litre). The Fuel Cost screen uses that price to estimate fuel required and total cost across the whole fleet. Changing the price updates the estimates immediately.

JOB 04What goes in a renewal document? RENEWALS

Each record on the Renewals screen holds a name, the installation date, the renewal date, the coverage period and a reference number. Use it for insurance, road tax, permits or inspections. Records can be edited or deleted at any time, and their status appears in the Summary.

JOB 05What does the 30-day Summary show? SUMMARY

The number of trips recorded in the last 30 days, the fuel estimated for them at your current price, and the status of your renewal documents, all on one screen.

JOB 06Is my data backed up? Can you restore it? DATA

All records live only on your device, and we never receive a copy, so we cannot restore them. If you enable your phone's own backup service the app data is usually included. Uninstalling the app deletes its data. See the Privacy Policy for details.

JOB 07Does the app track my location? PRIVACY

No. Distances are entered by hand. The app requests no location permission and contains no analytics or advertising.

Prefer email? Write to nisolopouloz@sopinsinglemember.com. Include your device model, app version and the screen you were on.

Work order · contact the developer

WORK ORDERWO-SUPPORT · TIPHEO FLOW

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Thank you. Your email app should now open with the work order filled in. If it didn't, send it to nisolopouloz@sopinsinglemember.com.